Our policy lasts 7 days after the item has been delivered. If 1 week has gone by since the delivery date, unfortunately we can’t offer you a refund.
Accepted reasons for a return/refund:
To be eligible for a return, your item must be unused and in the same condition that you received it.
Refunds (if applicable)
All refunds are issued on a case to case basis. If you'd like a refund, contact us to find out your options.
Need An Exchange? We're here to help.
Accepted reasons to exchange a product:
How long do exchanges take?
Depending on the reason for the exchange, we can send the correct item you need the same day you request the exchange. We work hard to make sure that exchanges are handled with a professional amount of urgency.
Will I have to pay anything?
If you are exchanging something due to a mistake that was made by us, we will pay for each shipping cost 100%, and you won't pay anything.
If you are exchanging something due to a mistake that wasn't made by us, we will pay for the 2nd package to be shipped to you, but we ask that you pay for the package that you send back to us. This normally costs $3 or less, if you use USPS First Class shipping.